Q: What payment methods are available?
T/T, Paypal, Alipay, Western Union.
Q: Can I get free samples before ordering?
Yes, you can. But you need to pay the sample shipping cost. If you don't mind the color and style, I can send free samples to check the quality. But if you want to customize your own design, sample fee will be charged.
Q: Can you support customized design?
Yes, we can provide customized designs, such as customized material, color, size, logo, and packaging. Please send us photos or requirements, we can produce according to your quality requirements.
Q: Can you make any color? Or do you have certain colors to choose from?
All colors are available, only Pantone Number or actual sample is needed to adjust the color. There is also a color reference catalog.
Q: What is your MOQ?
Our MOQ is based on material requirements. Please let us know your details and we will quote accordingly.
Q: What is the delivery time?
The lead time for samples is 3-7 working days, and the lead time for mass production is 20-40 working days after sample approval. We guarantee that the quality of the order goods is consistent with the sample quality.
Q: What are the transportation methods for order goods?
By Express, By Sea, By Air, By train, By Truck etc.
Q: If I provide product pictures, can you produce the exact same product?
We are a manufacturer of makeup tools and shaving tools since 1986. We can make any customized makeup tools and shaving tools. Please show us photos and we will provide similar brushes. (Please be careful that the products you provide do not infringe other companies’ patents.)
Q: Do makeup brushes or shaving brushes shed hair?
No hair shedding! Dongshen makeup brushes and shaving brushes use high quality raw material hair, which is carefully combed multiple times to remove poor quality and short hair. We use imported glue to stick more firmly.
Q: Do makeup brush or beard brush handles apart off?
No handle apart off! Dongshen makeup brushes and shaving brushes use imported glue to avoid degumming. The glue is applied finely and evenly to make the handle bonded more firmly.